Optimum Internet Deals, Plans and Prices

Optimum Availability

Optimum is a Cable and Fiber Internet service provider offering service to residential customers. They are part of a family of Internet service brands offered by Altice which includes Lightpath and Optimum Internet. The combined family of brands makes them a Top 10 US Internet provider in terms of service availability.

Optimum Internet plans are available in 21 states with service in large parts of New Jersey and New York; parts of West Virginia, Connecticut and Arkansas; and select communities in 16 other states. You can use our comparison form to check availability at a specific address and view available offers in your area

Please note that Optimum may not offer all plans or technologies in all areas. You can use our comparison form to check availability for specific plans and speeds in your location.

Features of Optimum Internet Services

• Several download speed tiers including Optimum 300 Mbps, Optimum 400 Mbps, Optimum 500 Mbps and fiber internet with a download speed of up to 5.0 Gbps. Bundle options are available with all Optimum internet plans.
• Free smart router with modem lease and internet plan sign up. The smart router offers whole-home Wi-Fi connection for multiple devices and Ethernet connectivity for your home network computer or laptop.
• Free High Speed Optimum Wi-Fi connection, with the largest and most advanced WiFi hotspots in the nation with over 2 million WiFi hotspots.
• No contracts with lifetime pricing guarantee on most Optimum internet plans as long as the customer keeps their account in good standing with regular on-time bill payments.
• Exclusive pricing and access to Altice Mobile; a nationwide LTE unlimited data cell phone plan. A subscription also includes unlimited calling and texting.
• Lower income users may also qualify for low-cost 30 Mbps internet with Optimum WiFi at reduced pricing under the "Altice Advantage Internet" plan. Discounted standard installation, free smart router & modem, and unlimited data are key features with a risk-free cancel anytime policy. A 10 Mbps download, budget Optimum internet plan is also available.
• Bundle options with deals on cable TV features, DVR, home WiFi network, home phone, and mobile plans.
• Optimum Internet Network security to ensure that customer data and devices are safe and secure.
• 30-day money back guarantee refund.
• Up to $500 contract buyout for a new customer choosing to get Optimum internet and/or TV bundles.
• Flexible customer service featuring 24/7 web response support, frequently asked questions, help & solutions, online bill payments w/ paperless billing & autopay, and phone support if you have a problem or require help.

Optimum Internet Consumer Tips

Mandatory fees associated with your new Optimum internet plan may include site installation fees as well as an additional equipment rental fee for the modem. Most modem leases bundle with a free smart router. The router can also be used to monitor bandwidth and set WiFi access schedules for connected devices to your home network. Bringing in your own modem may save money, but it may also mean that you can't get benefits like access to new technology when the company makes an update to the modem or router they offer. Unless a self install or free installation promo is available, installation costs include a one-time standard installation charge of $59.99. Premium installation is also available and includes in-home hard-wiring of devices. You are allowed up to three access points, for a charge of $39.99 each plus $59.99 installation per access point. For the equipment fees, clients pay modem and smart router rental fees of $11.99 per month. If you have several TVs, and more than one TV cable box is required, an additional fee may also be charged at $11.00/mo per device. Payment assistance fees may also be applied for a copy of paper bill documents via mail, paying by phone, past due collection, billing info change card charge-back, early termination fee, re-connection, and service calls.

Optimum Online offers services with minimum contract terms and pricing, as well as no commitment month-to-month service. If the customer decides to terminate their contract prior to the end of the period, they may be obligated to pay termination fee. If applicable, users will still receive a connection until the end of the period as well. If a customer is not in good standing, and there is a problem collecting payments, Optimum reserves the right to update a debit to the account bill in response for payment collection fees. Optimum does offer introductory teaser rates, and also offers flat rate pricing depending on the plan. With a wide variety of plans at different price points; there's pricing and speeds to fit various budgets.